6x4 6X6 Remote Control Fire Truck Rechargeable Air Horn Water Foam Tanker Firefighter Vehicle

Q1: What is the typical delivery time for a standard configuration foam water tender? A: The delivery time depends on the order quantity and customization level. For a standard configuration, it's typically around 20-45 days after order confirmation and receipt of down payment. Complex customizations may require more time. Q2: Do you provide training for operators and maintenance personnel? A: Yes, we do. We can provide detailed operation and maintenance manuals (in English or required language). Upon request, we can arrange training sessions at the manufacturing site or provide video training materials. For overseas projects, on-site training and commissioning can be discussed. Q3: What are the warranty terms for the fire truck? A: The warranty period is typically 12 months from the date of shipment or arrival at the destination port, depending on our terms. The warranty covers defects in materials and workmanship under normal use. Specific terms will be detailed in the sales contract. Q4: Can the fire truck be customized for specific needs, like a different tank size or special equipment? A: Absolutely. Customization is one of our strengths. We can adjust the water/foam tank capacity and ratio, add specific equipment compartments, install different types of pumps or monitors, and accommodate other specific requirements based on customer needs. Q5: What about the supply of spare parts? A: We have a reliable supply chain for SHACMAN chassis parts. For the firefighting system components, we work with OEM to ensure genuine spare part availability. We also offer support in identifying local parts suppliers where possible. Q6: Which payment terms can you accept? A: Normally we can work on T/T term or L/C term, VISA, Paypal. (1) On T/T term, 30% down payment is required in advance, and 70% balance shall be settled before shipment, or against the copy of original B/L for long-term cooperating client. (2) On L/C term, a 100% irrevocable /C without "soit clauses" from an international recognized bank can be accepted. Please seek the advice from the individual sales manager whom you work with.